OzWins Terms & Conditions — Complete Guide

1 General Terms & Conditions

By accessing or using the OzWins website (ozwins.biz), you are considered to have automatically agreed to these Terms & Conditions. These terms constitute a legally binding agreement between OzWins and the member.

The OzWins platform is strictly for users aged 18 and above. Account creation or use by any minor is strictly prohibited; such accounts will be terminated and balances forfeited.

OzWins reserves the right to update these Terms & Conditions at any time for reasonable cause. Members will be notified of any changes via email or an on-site notification.

2 Account Registration & Eligibility

To register an account with OzWins, the following conditions must be met:

• You must be at least 18 years of age to register.
• Each individual may register only one account — multiple accounts sharing the same name, address, phone number, or payment method are strictly prohibited.
• All information provided at the time of registration must be accurate and complete.
• Members are solely responsible for keeping their login credentials confidential. Sharing account access with any third party is strictly prohibited.

KYC Verification: OzWins may request identity verification documents — such as a national ID, passport, or other official documents — at any time. Withdrawals may be placed on hold until verification is complete.

3 Deposit & Withdrawal Rules

The minimum deposit at OzWins is ৳100. Funds are typically credited to your account within 1–3 minutes. If there is an unexpected delay, please contact our support team.

Withdrawal Conditions:

• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals are generally processed via the same method used for the deposit. Alternative withdrawal methods may require additional verification.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the applicable rollover (wagering) requirements have been met.
• The maximum daily withdrawal is ৳50,000 (separate limits apply for VIP members).
• Withdrawals may be temporarily suspended in cases of unusual or suspicious activity.

4 Bonus & Promotion Terms

OzWins regularly offers bonuses and promotions, each with its own terms. General bonus conditions are outlined below:

• Welcome Bonus: A bonus is awarded at a set rate on your first deposit. The applicable turnover requirement must be met before any withdrawal can be made.
• Reload Bonus: Bonuses awarded on a weekly or monthly basis. Terms and conditions apply.
• Cashback: A percentage of losses within a given period is returned to the player.
• Free Spins: Applicable to selected slots games. Winnings are subject to rollover requirements.

Multiple bonuses cannot be used simultaneously unless explicitly stated in the offer. OzWins reserves the right to void bonuses and suspend accounts in the event of bonus abuse or any attempt at manipulation.

5 Betting Rules

All bets placed on OzWins take effect once electronically confirmed. After a bet is placed, the following applies:

• Once a bet is confirmed, it cannot be cancelled — however, the "Cash Out" feature may be available for live matches.
• If a match or event is cancelled, the bet amount will be refunded.
• OzWins reserves the right to void any bets placed at incorrect odds resulting from a technical error.
• Coordinated betting across multiple accounts on a single event (arbitrage) is strictly prohibited.
• Minimum bet ৳100; maximum limits vary by game and market.

For Live Casino and other games, the individual game provider's rules apply. If a game is interrupted due to a technical issue, the stake for that round will be refunded.

6 Prohibited Activities

The following activities are strictly prohibited on OzWins and may result in account termination and forfeiture of funds:

• Money laundering or transacting with funds from illegal sources.
• Operating multiple accounts under the same identity, or using another person's account.
• Placing artificial wagers with the intent to abuse bonuses (bonus abuse).
• Hacking, use of viruses, or any other form of technical manipulation.
• Creating an account on behalf of a minor or placing bets for them.
• Fraudulent activity in affiliate or promotional programs.

7 Account Suspension & Termination

OzWins reserves the right to suspend or terminate an account under the following circumstances:

• Violation of the Terms & Conditions.
• Refusal to complete identity verification.
• Upon detection of suspicious financial activity.
• In the event of an account holder's death (balance will be returned upon proof of legal inheritance).

Members may close their account at any time. All valid balances should be withdrawn before closure. Account closure requests must be submitted to the support team and will take effect within 48 hours.

8 Limitation of Liability

OzWins is not liable for the following:

• Loss of bets or game progress due to internet connection disruptions.
• Account losses resulting from a member's own negligence or disclosure of personal information.
• Payment delays caused by third-party service failures (e.g., mobile banking).
• Temporary service interruption due to an unexpected technical outage.

OzWins makes every effort to keep its services running smoothly; however, 100% uptime cannot be guaranteed. Any scheduled maintenance will be announced on the site in advance.

9 Privacy & Data Protection

OzWins treats the protection of members' personal information as a top priority. Our full privacy policy at this link available. In brief:

• Member information is never sold to third parties.
• Your information is never shared except where required by law.
• All data is secured with 256-bit SSL encryption.
• Members may request to view or delete their personal data at any time.

10 Dispute Resolution

If you have an issue or complaint, please reach out to OzWins first via live chat or email. We aim to provide an initial response within 48 hours.

If a complaint cannot be resolved through support, a formal written complaint may be submitted to our compliance team. A formal response will be issued within 7 business days of receipt.

These terms and conditions are governed by the laws of the relevant licensing authority. Any legal disputes will be settled within that authority's jurisdiction.

11 Changes to Terms & Validity

OzWins may update these Terms & Conditions, in part or in full, at any time. For significant changes, members will be notified at least 7 days in advance via email or an on-site notification.

Continued use of the site following any changes constitutes acceptance of the updated terms. If you do not agree with any term, you may close your account.