This page clearly explains how OzWins collects your personal information, why it is collected, and how it is kept secure. We believe privacy is a fundamental right.
OzWins' data protection framework rests on six core pillars.
Every transaction and piece of personal information is encrypted and transmitted using 256-bit SSL technology — completely unreadable to anyone in transit.
OzWins will never sell your name, phone number, or email to any marketing agency or third party — this is our written commitment.
You may request deletion of your data at any time. Unless required by law, OzWins will fulfil the request within 30 days.
Keep your account secure with OTP and Two-Factor Authentication (2FA). No one else will be able to access your account.
OzWins only collects information that is genuinely necessary to provide its services. No unnecessary data is collected.
Independent third-party experts audit OzWins' security systems every six months and publish their findings.
Various types of information are collected when you create an account and use OzWins' services. This information falls into two categories:
Information You Provide Directly:
Automatically Collected Data:
Data collected at OzWins is used solely for specific purposes. Each purpose is clearly outlined below:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Identity | Account verification and KYC completion | Legal Obligations |
| Mobile Number | OTP and security messages | Contract Performance |
| Transaction confirmations and notifications | Contract Performance | |
| Payment Information | Deposit & Withdrawal Process | Contract Performance |
| IP & Device | Fraud Detection | Legitimate Interest |
| Browsing Behaviour | Service improvement and personalization | Consent |
With your consent, we may also send promotional emails or SMS. You may withdraw this consent at any time.
OzWins does not retain any data longer than necessary. Our general policy is as follows:
You may also request account deletion at any time. Unless required by law, OzWins will action your request within 30 business days.
OzWins never sells your data to third parties. However, limited information may be shared in specific circumstances:
OzWins uses cookies to ensure the website functions properly and to enhance your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration | Category |
|---|---|---|---|
| Session Cookie | Maintaining login status | Deleted at End of Session | |
| Security Cookie | CSRF Protection | 1 Day | |
| Preference Cookies | Remembering language and theme preferences | 1 Year | |
| Analytics Cookie | Page Usage Analytics | 6 Months | |
| Marketing Cookies | Showing Relevant Offers | 30 Days |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.
As an OzWins member, you have several important rights regarding your personal data:
You may request to know what personal information we hold about you.
You may request corrections to inaccurate data or ask that incomplete data be filled in.
You may request deletion of your data, unless we are required to retain it by law.
You can receive your data in a standard format and transfer it elsewhere.
You may object to the processing of your data for specific purposes.
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of your rights, contact our support team or Help Center Get in touch. We typically respond within 30 business days.
OzWins is strictly prohibited for users under 18. We do not knowingly collect any personal data from minors.
If a user is suspected to be a minor, OzWins will immediately verify the account and, if confirmed, delete all associated data and permanently close the account. If a parent or guardian suspects their child is using OzWins, please contact our support team right away.
OzWins follows the highest industry standards to protect your data. Our technical safeguards include:
In the event of a data breach, OzWins will notify the relevant authorities and affected members within 72 hours.
OzWins may store data on servers in Bangladesh and internationally. Servers for Live Casino and game providers may be located in Europe or Asia.
Wherever data is transferred, OzWins ensures that the destination maintains equivalent protections to this privacy policy. Standard Contractual Clauses (SCCs) are applied in accordance with GDPR.
OzWins may update this Privacy Policy as needed. For significant changes, members will be notified by email or a site banner at least 7 days in advance.
Continued use of the site after any changes will be considered acceptance of the updated policy. You can always check the "Last Updated" date at the top of the page to see when the policy was last revised.
For any privacy-related questions, requests, or complaints, please get in touch with us:
We take every complaint seriously. An initial response is typically provided within 48 hours, and we aim to resolve all issues within 14 business days.
The most frequently asked questions about privacy and security.
Every piece of your data at OzWins is protected with the highest level of security. Join today and experience a platform you can trust.